Showing posts with label real-estate-project-home-buyers. Show all posts
Showing posts with label real-estate-project-home-buyers. Show all posts

Wednesday, 26 August 2026

Om Metals Consortium Pvt. Ltd. vs Sharad Kumar Bhandari - The only litmus test to exclude the period is that if the delay attributed by the conduct of an allottee but if the delay is in either way not attributable to the allottee/homebuyer then, the promoter is under an obligation to refund the amount on demand with interest whether the promoter is defaulter or not during litigation process. The basis behind it that complainant-allottee should not be suffered for the litigation between the competent authorities and promoter without any fault on the part of allottees.

  REAT Jaipur (2026.08.25) in  Om Metals Consortium Pvt. Ltd.  vs  Sharad Kumar Bhandari [Appeal No.75/2023 In : Complaint No.RAJ-RERA-C-2022-5399] held that;

  • It is evidently clear from the verdict of the Hon’ble Supreme Court that on the basis of unforeseen events or stay orders of the court/Tribunal, the period cannot be excluded if the delay is not attributed to the allottee/homebuyer.

  • The only litmus test to exclude the period is that if the delay attributed by the conduct of an allottee but if the delay is in either way not attributable to the allottee/homebuyer then, the promoter is under an obligation to refund the amount on demand with interest whether the promoter is defaulter or not during litigation process. The basis behind it that complainant-allottee should not be suffered for the litigation between the competent authorities and promoter without any fault on the part of allottees.

  • therefore, it is appropriate to grant delay interest to the respondent-allottee from September, 2016 till filing of this appeal i.e. 06/07/2023 excluding moratorium period of 12 months due to Covid-19 Pandemic. The impugned-order dated 23/05/2023 is, therefore, required to be modified to this extent.


Excerpts of the Order

The present appeal has been filed under Section 44 of the Real Estate (Regulation and Development) Act, 2016 (hereinafter be referred to as the “RERA Act, 2016”) arises out of the impugned order dated 23/05/2023 passed by the Rajasthan Real Estate Regulatory Authority, Jaipur (hereinafter referred to as “Regulatory Authority”) in Complaint No: RAJ-RERA-C-2022-5399.


2) As per memo of appeal, the brief facts of the case are that the complainant booked a unit in Tower ‘G’ on 5th floor in the project “Pallacia” on Prithvi Raj Road, C-Scheme, Jaipur for a sale consideration of Rs.226.18 lakh. An Agreement for Sale was executed on 07/06/2013, according to which, a Construction Linked Payment Plan was agreed between the two and the possession of the flat was agreed to be given within 30 months from the date of execution of the Agreement i.e. by December 2015. The complainant deposited the entire sale consideration of Rs.227.11 lakh till December, 2015 making it 100% payment, as agreed to in the Agreement for Sale but the appellant-promoter failed to complete the project by the agreed date. In fact, more than six years have passed since the promised date of completion but the unit has still not been delivered. The entire payment was made only after an assurance given by the appellant-promoter that the unit would be completed by September, 2016. The project was lapsed as per the RERA website, no valid completion certificate has been obtained and no QPRs have been filed by the promoter after 2021. The complainant could not receive the offer of possession in a project. The project has not yet obtained a valid completion certificate thereby making serious violation of Sections 12 and 18 of the RERA Act, 2016 and, therefore, requested the court to direct the promoter to complete the project at the earliest and hand over the possession of the unit and interest from the promised date of possession till handing over of the actual possession of the flat. One Mr. Nirmal Nahata filed a writ petition, being S.B. Civil Writ Petition No.15241/2013, Nirmal Nahata v. State of Rajasthan & Ors., before the Hon’ble Rajasthan High Court in August 2013. The Hon’ble High Court, vide order dated 27/08/2013, restrained the Appellant from carrying out any construction in the project. Thereafter, the petitioner, Mr. Nirmal Nahata, filed an SLP before the Hon’ble Supreme Court, bearing SLP Nos. 5800-5801/2014. However, the said SLP was withdrawn as the Hon’ble Apex Court declined to grant any indulgence. This time, JDA issued a notice dated 21/12/2013 to the Appellant intimating that design changes have been made in the staircase, lift and ramp and thereafter issued another letter dated 09/01/2014, stating that the constructions on site are against the approved plans. The notice stated that work should be immediately stopped. This notice and letter were challenged by Appellant before JDA Appellate Tribunal and the JDA Appellate Tribunal vide order dated 26/02/2014 directed Appellant to appear before JDA and directed JDA not to take action till decision is taken by JDA. JDA again issued notice dated 14/05/2014 to the Appellant Company that design changes made to staircase, lift column, ramp and therefore, the entire work of the project should be stopped immediately. Aggrieved by this notice, Appellant Company went to the JDA Appellate Tribunal. Again JDA issued notices dated 10/10/2014, intimating Company to stop work as period of temporary fire NOC had expired. Aggrieved by this notice, Company again went to the JDA Appellate Tribunal. That JDA issued another notice dated 07/04/2016 on the ground that Company had concealed that as per lease-deed issued by Jaipur State to the original owner in the year 1944, only a dwelling house could be made and as per existing bye-laws a building of more than 15-meter height could not be constructed. This notice was issued by JDA, even though the JDA not only had the entire record of the plot, but even the maps were approved by JDA itself. Further, even though these issues had already been decided by the Hon’ble High Court, in spite of that, present notice was issued and Company was directed to stop work immediately. Aggrieved by this notice, Company filed Appeal before the JDA Appellate Tribunal. Tribunal directed JDA to hear the Company before taking any action against the Company. JDA again issued another notice on 28/07/2016 and informed the Company that Building Plans approved on 18/05/2012 are cancelled. The Company again rushed to the JDA Appellate Tribunal.


The Jaipur Development Authority accepted and acknowledged the overall delay caused in continuance and completion of the project between the period 2012 to 2017 and therefore, sought permission from Department of Urban Development & Housing to extend the time period of project. The UDH Department approved the same and accordingly, issued a letter dated 24/05/2018 to JDA and Appellant Company, whereby time period for completion of construction was extended from 30/04/2019 to 12/02/2021. By this approval, a cumulative extension of 654 days was given to the Appellant Company to complete the construction, without levying any charges or penalty. The project was completed in January, 2021 and Appellant submitted a letter dated 06/01/2021 to Jaipur Development Authority intimating about completion of work and requested for issuance of Completion Certificate. JDA issued the completion certificate on 20/07/2021, which shows that construction was completed prior to 22/03/2021, as per Inspection Committee’s report. Thereafter, the Occupancy Certificate was issued on 28/04/2022. The project was duly registered with RERA with estimated finish date 17/05/2019. An extension was granted for a period of 12 months taking the end date 17/05/2020. During Covid-19, further extension was granted till 17/05/2021. Such extension was on account of force majeure. The last extension was thereafter granted on 12/08/2021, valid until 17/05/2022 (for reasons other than force majeure). Complaint No: RAJ-RERA-C-2022-5399 was disposed of vide order dated 23/05/2023. The operative portion of the said order is reproduced hereunder:-

  • “Accordingly, we direct the respondent promoter to pay an interest for every month of delay from September, 2016 till the handing over possession of the flat on the amount paid by the complainant at the rate prescribed in the Rajasthan Real Estate (Regulation and Development) Rules, 2017 at SBI highest MCLR+2%, i.e., 8.60+2=10.60%. We also direct the respondent to hand over the possession of the allotted unit to the complainant without any further delay with the condition that any further delay of every month the interest on total amount paid by the complainant to respondent will continue to be paid by the respondent.

  • The prayer of the complainant regarding additional charges has also caught our attention. The demand for additional charges in addition to the amount agreed to between the complainant and the respondent in the Agreement for Sale has been opposed by the complainant stating that this was beyond the Agreement for Sale and is being attempted to be extracted from the complainant by pressuring him unnecessarily. This has neither rebutted by the respondent nor any counter argument has been made against this. This amount is unjustified and cannot be allowed to be received by the respondent as, in any case, it is not as per the Agreement for Sale and is not allowed to be charged.

  • The respondent shall make the compliance of this order within 45 days from the date of this order”.


3) Hence, this appeal with the following prayer: -

  • “In view of the facts mentioned in paragraph 5 above, Appellant prays for the following relief(s) :

  • (A) It is declared that Project “Pallacia” of the Appellant is complete and compliant of RERA requirements, as Completion Certificate and Occupancy Certificate have already been issued;

  • (B) Impugned order dated 23/05/2023 passed by the RERA Authority, Jaipur may kindly be quashed and set-aside to the extent, it imposes liability of payment of interest on Appellant Company from the year 2016.

  • (C) It be declared that Appellant is not liable to payment of interest from year 2016, as the situations were beyond its control and therefore, the interest liability be suitably calculated from the year 2020, taken to be the reasonable time of completion of project, as held by RERA Authority in the impugned-order.

  • (D) Appropriate directions be issued to RERA Authority, Jaipur for taking action against concerned persons, for showing a completed project to have “Lapsed” on website of RERA, Jaipur”.


4) Mr. S.S. Hora, learned counsel appearing for the appellant-promoter while referring to the Agreement for Sale executed between the parties, drew the attention of the Tribunal to Clause 9 thereof, relating to possession. It was submitted that subject to the occurrence of any force majeure event, the developer was required to hand over peaceful possession of the apartment to the purchaser within a period of 30 months from the date of execution of the Agreement for Sale. It was submitted that the Agreement for Sale was executed on 07/06/2012 and after taking into consideration the contractual grace period of 9 months, the stipulated period for handing over possession came to an end on 06/09/2016.


It was therefore, argued that in the absence of any force majeure event, possession was contractually required to be handed over by 06/09/2016. Learned counsel further argued that the respondent had paid the entire sale consideration in 2015, even before the same became due in terms of the agreed payment schedule. According to learned counsel, the said payment was made on the advice of a person from the Income Tax Department and was not made in accordance with the payment plan stipulated under the Agreement for Sale. It was argued that the appellant cannot be prejudiced on account of such premature payment by the respondent.


4.1) Learned counsel drew the attention of the Tribunal to two Public Interest Litigations filed before the Hon’ble High Court by which stay order granted by the learned Single Judge on 27/08/2013 was set aside by the Division Bench by a common order both, in D.B. Civil Special Appeal (Writ) No.895/2013 : Om Metals Consortium Pvt. Ltd. v. Nirmal Nahata & Ors. and in D.B. Civil Writ Petition No. 15241/2013, Nirmal Nahata v. State of Rajasthan & Ors.


4.2) Learned counsel argued that the aforesaid proceedings were thereafter carried before the Hon’ble Supreme Court. During the pendency of the matter, the Jaipur Development Authority (JDA) also intervened in the matter and raised objections regarding the legality of the project and issued various notices, thereby causing substantial obstruction in the progress of construction.


4.3) Learned counsel argued that the JDA Appellate Tribunal, vide order dated 07/10/2016, allowed the appeal preferred by the appellant. The said order was thereafter challenged by the JDA before the Hon’ble Rajasthan High Court by way filing S.B. Civil Writ Petition Nos.407/2017 & 408/2017. Vide order dated 06/07/2017, the Hon’ble High Court declined to interfere with the order dated 07/10/2016 passed by the JDA Appellate Tribunal.


It was thus argued that during the period from August 2013 to July 2017, the appellant remained embroiled in various judicial and statutory proceedings and on account thereof, construction activities were repeatedly stopped. Learned counsel submitted that every time, the construction work was resumed, further proceedings or interventions resulted in its interruption, and considerable time was consequently consumed in restarting and progressing the construction. According to learned counsel, the aforesaid circumstances were squarely covered by the force majeure clause contained in the Agreement for Sale.


4.4) Learned counsel further referred to a letter dated 24/05/2018 issued by the Jaipur Nagar Nigam, wherein it was stated that on account of orders passed by the JDA and the State Government, construction work remained stopped for a total period of 654 days. It was further submitted that the appellant obtained the Completion Certificate dated 06/01/2021, which was issued by the JDA on 20/07/2021 and that the Occupancy Certificate was subsequently issued on 28/04/2024.


4.5) Learned counsel also referred to the extensions granted to the appellant on account of the COVID-19 pandemic, namely, the 1st extension from 18/05/2020 to 17/05/2021 and 2nd extension from 18/05/2021 to 17/05/2022.


4.6) Learned counsel submitted that having recorded the aforesaid finding that the litigation in respect of the project came to an end only in October 2017, the learned Authority could not have simultaneously awarded delay interest with effect from September 2016. According to learned counsel, the findings recorded in the impugned order are mutually inconsistent and render the order self-contradictory.


4.7) Learned counsel further argued that under the Agreement executed on 07/06/2013, which was a Construction-Linked Agreement, his right to receive payment arose progressively as each floor of the building was constructed. By force majeure event, the Developer will hand over peaceful possession of the said Apartment to the Purchaser within a period of 30 months from the date of execution of the Agreement of the Apartment, excluding a grace period of 9 months or such further time period as may be agreed between the parties or except in cases where physical delivery has been withheld by the Developer on ground stated elsewhere in this Agreement, subject to the Purchaser making timely payments of the instalments towards the Total Sale Price for the ultimate sale of the said Apartment, as mentioned herein above and the Purchaser duly observing all the terms and conditions contained herein. Provided that the Developer shall be entitled to reasonable extension of time for giving delivery of said Apartment on the aforesaid date, if the completion of Building in which the said Apartment are situated is delayed on account of:- 

  • (i) war, civil commotion, slowdown or strikes of workmen or labourers or other persons or agencies employed to be employed by the Developer, transport strike, riots, terrorist attack or an act of God, irresistible force or reasons beyond the control of or unforeseen by the Developer and/or 

  • (ii) any legislation of Union Parliament or State Legislature, notice, order, rule, circular, notification of Union or State Government and/or other public or other competent authority or court or injunction or stay or prohibitory orders or directions passed by any court, tribunal body or authority and/or 

  • (iii) other force majeure and vis major circumstances or conditions including but not limited to the liability of process of general shortage of energy, labour equipment, facilities, materials or supplies failure of transportation and action of labour unions or other causes beyond the control of or unforeseen by the Developer or the agents. In law, regulations, rules or orders issued by any court or government authorities or any acts, events, restrictions beyond the reasonable control.


4.8) Appellant-Om Metals Consortium Pvt. Ltd., vide its letter No.119/6/1/21 dated 06/01/2021, requested JDA regarding the issuance of the Completion Certificate and thereafter, JDA issued the Completion Certificate dated 20/07/2021. It is certified that essential facilities as mentioned in Rule No.17.1 of Model Rajasthan (Urban Area) Building Regulation, 2020, has been found on site thus the building is complete for Occupancy Certificate. Hence, the Occupancy Certificate is issued under my signature on 28/04/2022. Certificate for Extension of Registration of the Project issued by the Rajasthan Real Estate Regulatory Authority, Jaipur. The registration is extended by a period of 12 months commencing from 18/05/2021and shall be valid up to 17/05/2022 unless further extended by the Regulatory Authority in accordance with Section 6 of the Act read with Rule 7 of the Rajasthan Real Estate (Regulation & Development) Rules, 2017 or in accordance with Section 6 read with Section 7, 8 and 37 of the Act. Learned counsel therefore, prayed for allowing appeal setting aside the impugned-order.


In support of arguments, learned counsel for the appellant has placed reliance upon the judgments of the Hon’ble Supreme Court in the matters of Navin Raheja Vs. Shilpa Jain : 2020 SCC OnLine NCLAT 46, Dhanrajamal Gobindram Vs. Shamji Kalidas and Co. : 1961 SCC OnLine SC 28, In re: Cognisance for extension of Limitation : (2022) 3 SCC 117, Prakash Corporates Vs. Dee Vee Projects Limited : (2022) 5 SCC 112 and P.V. Nidhish Vs. Sivaprakash : 2024 SCC OnLine Ker 4893.


5) Per contra, Mr. Prashant Daga, learned counsel for respondent has argued that the controversy ought not to be examined merely from the perspective of whether the promoter was in default, but whether the allottee was himself in default, so as to disentitle him from claiming interest under Section 18 of the RERA Act, 2016. In support of his submissions, learned counsel placed reliance upon paragraph 25 of the judgment of the Hon’ble Supreme Court in Newtech Promoters and Developers Pvt. Ltd. v. State of Uttar Pradesh & Ors.


5.1) Learned counsel argued that the date of payment of the sale consideration and the stipulated date for handing over possession are admitted facts between the parties and are not in dispute. It was further submitted that, till date, no valid offer of possession has been made to the respondent. Consequently, according to learned counsel, once the stipulated period for handing over possession had expired, the consequence contemplated under Section 18 of the RERA Act followed automatically and the respondent became entitled to interest for the period of delay.


5.2) Learned counsel further referred to letters issued by the appellant in the years 2015 and 2017, wherein the appellant had represented that the construction work was progressing at full pace and that the project was being carried forward expeditiously. Reference was also made to an email dated 13/01/2018 sent by the appellant, wherein it was stated that the construction was in full swing and that the project was moving towards the finishing stage. It was submitted that the appellant had also offered interest on the additional amount paid by the respondent. Learned counsel submitted that the respondent was not satisfied merely with such representations or payment of interest on the additional amount and sought adjudication of his statutory rights, particularly his entitlement to delay interest for the entire period of delay. It was specifically argued that there was neither any formal offer of possession nor actual physical possession handed over to the respondent.


5.3) Learned counsel also placed reliance upon the judgment/order of the Maharashtra Real Estate Appellate Tribunal in Mr. Nimesh B. Desai v. Rare Township Private Limited in Appeal No.235101/2024, in support of the proposition that where the contractual date for possession had already expired prior to the outbreak of the COVID-19 pandemic, the benefit of the COVID-19 period could not automatically be claimed as a force majeure event. Learned counsel further relied upon the decision of this Tribunal in Appeal No.98/2024 : Om Real Developers v. Adjudicating Officer & Anr., wherein, according to learned counsel, a similar issue was considered and the period of COVID-19 was not treated as a Force Majeure period since the stipulated date of possession had already expired prior to the pandemic.


It was, therefore, argued that the findings recorded in the impugned order dated 25/05/2023 do not suffer from any illegality or infirmity. Learned counsel contended that even assuming, for the sake of argument, that the litigation relied upon by the appellant constituted a force majeure circumstance, the appellant had failed to establish that such circumstances continued to prevent completion of the project beyond the permissible period. Accordingly, the appellant had failed to substantiate its claim of force majeure so as to avoid its liability to pay delay interest under Section 18 of the RERA Act.


5.4) Learned counsel further argued that even if the force majeure conditions claimed by the respondent in terms of litigations, is considered for a moment, there is no reason why the respondent should not or could not have completed the project by 2020.


5.5) Learned counsel referring to the Gmail letter as Annexure-5, argued that this mail relates to your subsequent full payment of the total consideration against your unit G 52, booked in project “Pallacia”. A tentative interest amounting to Rs.22,93.447/- has been calculated against the overpaid amount till 31/12/2017.


In support of his arguments, learned counsel for the complainant- respondent has placed reliance upon the judgments of the Hon’ble Supreme Court in Newtech Promoters and Developers Pvt. Ltd Vs. State of UP & Ors. etc. and Utpal Trehan Vs. DLF Home Developers Ltd in Civil Appeal No.4690 of 2022, Hon’ble High Court of Judicature at Allahabad, Lucknow Bench in Ratan Buildtech Private Limited Vs. Anil Kumar : RERA Appeal No.72/2025 with other connected appeals dated 04/08/2025 and judgment dated 23/01/2024 of Bombay High Court in Second Appeal No.688/2023 : M/s. Pragatej Builders and Developers Pvt.Ltd. Vs. Mr. Abhishek Anuj Sukhadia & Anr. and judgment dated 26/06/2024 of this Tribunal in Vishal Mittal Vs. M/s.R-Tech Housing Pvt.Ltd. in Appeal No.57/2021.


6) We have heard learned counsel for the parties and perused the material available on record including the case law cited by the learned counsel for the respective party on the subject.


7) On the basis of pleadings of the parties, the following questions arise for consideration of this Tribunal:-

  • (1) Whether the impugned-order dated 23/05/2023 is required to be quashed and set-aside, to the extent, it imposes liability of payment of interest on appellant and/or appellant is not liable to make payment of interest for the period of force majeure when the project was delayed due to notices issued by the JDA, Courts/Tribunals proceedings and stay orders from 2013 to 2017 and Covid-19 Pandemic from March 2020 to March 2022?

  • (2) Whether the appellant is entitled for declaration that the project Palasia stands completed in the light of the Completion Certificate dated 20/07/2021 and Occupancy Certificate dated 28/04/2022?


Finding on Question No.1:-

8) It is admitted fact between the parties that the complainant-respondent booked a unit in Tower-G at 5th Floor for the total sale consideration of Rs.2.26 Crores and an Agreement for Sale was also executed between the parties on 07/06/2013 and as per terms of Agreement, possession of the flat was agreed to be given within 30 months with 9 months grace period i.e. 06/09/2016 as per clause 9 of the Agreement for Sale. It is not disputed that the entire sale consideration was paid by the respondent in advance when only 35% of the agreed consideration was required to be deposited as per agreed Construction Linked Plan for which, the appellant-promoter sent an email to the complainant-respondent for interest of Rs.22,93,447/- for the amount of over pay till 31/12/2017. It is also not disputed that the project was not completed within the stipulated time and the Completion Certificate was obtained by the appellant-promoter on 20/07/2021 and, thereafter, the Occupancy Certificate was obtained on 28/04/2022 from the empaneled architect.


9) In the above admitted factual matrix of the matter, the learned Regulatory Authority vide impugned-order dated 23/05/2023 directed the promoter to handover the possession of the unit and grant delay interest from September, 2016 (agreed date of possession) till handing over of possession at the rate of interest prescribed under the RERA Rules, 2017. The respondent-allottee does not intend to withdraw from the project. The appellant-promoter is ready to give possession of the allotted unit and one whatsapp chat dated 17/12/2021 was filed by the appellant as Anx.18 regarding offer of possession. The contention of the appellant that project was delayed firstly on the ground that multiple orders were passed by the various courts and notices issued by the JDA staying the construction work of project. The details of litigations and orders passed by the courts/Tribunals are annexed as Anx.3 to 11, which may be summarised, as under:-

  • Firstly, one DBCWP No.15241/2013 : Nirmal Nahata Vs. State & Ors. was filed in August 2013 challenging the order dated 27/08/2013 passed by the learned Single Judge restraining the appellant from carrying out any construction in the project. Appellant-Om Metals Consortium Pvt.Ltd. filed appeal bearing DBSAW No.895/2013 challenging the same impugned order dated 27/08/2013. Hon’ble Rajasthan High Court vide common order decided both, the DBCWP No.15241/2013 and DBSAW No.895/2013 by a common judgment dated 26/11/2013 (Anx.3) thereby, the ex-parte interim-order dated 27/08/2013 was set-aside. Nirmal Nahata challenged the order dated 26/11/2013 (Anx.3) before Hon’ble Supreme Court in SLP but the same was withdrawn and respondents No.1 and 2 i.e. State and JDA were permitted to take a fresh decision in accordance with law vide order dated 19/03/2015 (Anx.4).

  • Secondly, one Mr. Bhagwat Gaur instituted a criminal case for offence punishable under Sections 120B, 420, 467 and 477 IPC against the appellant’s company Directors before the civil court. The complaint was dismissed vide order dated 14/11/2014 (Anx.5). Complaint Bhagwat Gaur filed a revision against the order of dismissal and this revision was also dismissed on 19/07/2017.

  • Thirdly, simultaneously the JDA issued notice dated 21/12/2013 regarding change in design in the staircase, lift and ramp and another letter dated 09/01/2014 was issued stating the construction on site is against the approved plans and work should be immediately stopped. Hence, these notices were challenged by the appellant before the JDA Appellate Tribunal and the Tribunal vide order dated 26/02/2014 (Anx.6) directed the appellant to appear before JDA and JDA was directed not to take any action till decision is taken by the JDA.

  • Fourthly, the JDA issued notice on 14/05/2014. Appellant again challenged this notice before the JDA Appellate Tribunal, which was set-aside by the Tribunal vide order dated 03/06/2014 (Anx.7) and it ordered that the JDA has given notice on the basis of presumption and if violation of building plan is found at the time of issuing of completion certificate, the JDA shall be free to take action against the appellant.

  • Fifthly, one notice dated 10/10/2014 issued by the JDA on the ground that period of temporary fire NOC had expired, was challenged before the JDA Appellate Tribunal, which set-aside the said notice dated 10/10/2014 vide order dated 17/11/2014 (Anx.8). One another notice dated 07/04/2016 issued by the JDA was challenged before the JDA Appellate Tribunal and the Tribunal vide order dated 20/05/2016 (Anx.9) remanded the matter back.

  • Lastly, vide notice dated 28/07/2016 the JDA cancelled the building plan approved on 18/05/2012 and the JDA Appellate Tribunal by a detailed order dated 07/10/2016 (Anx.10) set-aside the notice dated 28/07/2016. This order was challenged by the JDA before the Hon’ble Rajasthan High Court by filing SBCWP No.407/2017, which was dismissed by the Hon’ble Rajasthan High Court vide order dated 06/07/2017 (Anx.11).


10) It is revealed from the record that several notices were issued by the JDA on different counts and every administrative action taken by the JDA was turned down by the appellate forum and the last detailed order passed by the JDA Appellate Tribunal dated 07/10/2016 was upheld by the Hon’ble Rajasthan High Court on 06/07/2017. It is not appropriate to comment on the administrative notices issued by the JDA on whims, which were not sustained before higher forum but looking to the nature of litigation, we may conclude that the construction of project was adversely effected during August 2013 to July 2017.


11) Learned counsel for the appellant has prayed for exclusion of this period because of competent authorities’/courts’ stay orders on construction. Learned counsel has placed reliance upon the judgment of the Hon’ble Supreme Court in the matter of Dhanrajamal Gobindram (supra), wherein the meaning of “force majeure” was defined. It is noted that this judgment was not related to the RERA Act, 2016. The judgment was prior to the enactment of the Act of 2016. The definition of word “force majeure” defined under Explanation to Section 6 of the Act of 2016 may be reproduced, as under:-

  • “Explanation.- For the purpose of this section, the expression “force majeure” shall mean a case of war, flood, drought, fire, cyclone, earthquake or any other calamity caused by nature affecting the regular development of the real estate project”.


It is crystal clear from the above text of Explanation to Section 6 of the RERA Act, 2016 that only calamity caused by nature affecting the regular development of the real estate project is included in the expression “force majeure” but if the project is delayed due to some litigation or stay order passed by the competent authority, cannot be treated as a “force majeure” to exclude the period while computing the delay interest. It is further clarified by the Hon’ble Apex Court in the matter of Newtech Promoters and Developers Pvt. Ltd. supra, in para No.25, as under:-

  • “The unqualified right of the allottee to seek refund referred under Section 18(1)(a) and Section 19(4) of the Act is not dependent on any contingencies or stipulations thereof. It appears that the legislature has consciously provided this right of refund on demand as an unconditional absolute right to the allottee, if the promoter fails to give possession of the apartment, plot or building within the time stipulated under the terms of the agreement regardless of unforeseen events or stay orders of the Court/Tribunal, which is in either way not attributable to the allottee/home buyer…”


It is evidently clear from the verdict of the Hon’ble Supreme Court that on the basis of unforeseen events or stay orders of the court/Tribunal, the period cannot be excluded if the delay is not attributed to the allottee/homebuyer. The only litmus test to exclude the period is that if the delay attributed by the conduct of an allottee but if the delay is in either way not attributable to the allottee/homebuyer then, the promoter is under an obligation to refund the amount on demand with interest whether the promoter is defaulter or not during litigation process. The basis behind it that complainant-allottee should not be suffered for the litigation between the competent authorities and promoter without any fault on the part of allottees. Therefore, this period from 2013 to 2017 does not qualify for exclusion.


So far as Covid-19 Pandemic situated is concerned, admittedly, it is natural disaster fall under the definition of “force majeure” as provided under Explanation to Section 6 of the RERA Act, 2016 and the Regulatory Authority issued one circular on 13/05/2020, which is issued under Section 6 of the said Act read with proviso to Rule 7 of the RERA Rules, 2017 and Section 37 of the Act. The relevant provisions may be reproduced, as under:-

  • Extension of estimated finish date and validity of registration

  • 1. An in-principle, across-the-board approval is hereby granted to extend by 12 months the estimated finish date and the period of validity of registration shown in registration certificate of all real estate projects that were registered and not already completed, lapsed or revoked as on 19.03.2020. This extension will also be available for real estate projects that have been registered after 19.03.2020 upto the date of issue of this order”.


Further, The Authority clarified in Point No.6, as under:-

  • “Moratorium on interest and compensation

  • 6. Owing to force majeure, no interest or compensation will be payable under section 12 or section 18 of the Act for the period covered by the aforesaid extension in estimated finish date of the project”.


Meaning thereby, if the project is not completed on 19/03/2020 or even lapsed or revoked then also, no interest or compensation will be payable under Section 12 or Section 18 of the Act for the period of 12 months.


It is noted that registration of the project was extended on that ground for the period of 12 months from 18/05/2019 to 17/05/2020. It is revealed from the record that from 2013 to 2017, the promoter was unable to continue with the construction work of the project due to administrative notices and litigations although this period cannot be excluded but after 2017, construction work was adversely affected by Covid-19 Pandemic. In such circumstances, the order of Maharashtra REAT in Appeal No.235101/2024 and of this Tribunal in Appeal No.98/2024 supra cannot be made applicable in the present matter. Therefore, in the light of above circular dated 13/05/2020, registration of project was extended without any stipulation then, looking to the totality of the facts and circumstances of the matter, promoter is entitled for exclusion of 12 months due to Covid-19 Pandemic.


Learned counsel for the appellant has also placed reliance upon the judgment of the Hon’ble Supreme Court by which, 2 years limitation period was provided due to Covid-19 Pandemic but the Hon’ble Supreme Court only extended the period of limitation for fling of petitions but appellant is not entitled to get exclusion of 2 years.


In the light of above discussion, the judgment referred to in the matter of Navin Raheja supra passed by the National Company Law Appellate Tribunal cannot be made applicable in the present matter in the light of pronouncement of the Hon’ble Apex Court in the matter of M/s.Newtech Developers and Promoters Pvt.Ltd. supra.


The Promoter failed to handover the possession of the unit within the stipulated time. Therefore, the respondent-complainant is entitled for delay interest at the rate prescribed under the RERA Rules of 2017. The complainant is not intended to withdraw from the project and appellant-promoter is ready and willing to give possession of the unit and some whatsapp chats are also available on record but admittedly, in compliance of the impugned-order, no letter offering valid offer of possession was issued by the appellant-promoter but since the delay interest granted by the Authority vide impugned-order dated 23/05/2023 has been deposited by the appellant-promoter under Section 43(5) of the RERA Act, 2016 till filing of this appeal i.e. 06/07/2023, which is preserved by this Tribunal in Fixed Deposit, therefore, it is appropriate to grant delay interest to the respondent-allottee from September, 2016 till filing of this appeal i.e. 06/07/2023 excluding moratorium period of 12 months due to Covid-19 Pandemic. The impugned-order dated 23/05/2023 is, therefore, required to be modified to this extent.


Question No.1 is answered accordingly.


Finding on Question No.2:-

So far as declaration about completion certificate and occupancy certificate are concerned, both the certificates available on records and the completion certificate was obtained on 20/07/2021 and, thereafter, occupancy certificate was obtained on 28/04/2022. It is settled proposition of law that the validity and legality of the certificates cannot be adjudicated by this Tribunal. Further, the relief of declaration not prayed for by the appellant-promoter by way of counter claim in his reply before the Regulatory Authority then, the independent claim or relief cannot be prayed for at this appellate stage. However, the appellant is at liberty to pray before Regulatory Authority to upload the same on the web portal of the Regulatory Authority, as per law if not uploaded or accepted by the Regulatory Authority.


Question No.2 is answered accordingly.


12) In the result, the appeal is allowed in part. The impugned-order dated 23/05/2023 is modified. The appellant-promoter is, therefore, directed to pay to the complainant-respondent the delay interest for every month of delay on the amount deposited by the complainant from September, 2016 till the filing of this appeal on 06/07/2023 at the rate prescribed under the RERA Rules of 2017 i.e. at SBI highest MCLR + 2%, i.e. 8.70 + 2 = 10.70% excluding 12 months moratorium period within a period of 45 days from the date of receipt of certified copy of this order. Rest part of the impugned-order dated 23/05/2023 is upheld.


13) The Registry is directed to transmit the amount of pre-deposit deposited by the appellant-promoter in mandatory compliance of Section 43(5) of the RERA Act, 2016 into the bank account of complainant-respondent, after expiry of limitation period of appeal, as per above order of this Tribunal.


14) The interim order or any other misc.application, if any, shall stand vacated.


15) There is no order as to costs.


16) A copy of this order be transmitted to the learned counsel for the parties and Raj-RERA, Jaipur.


File be consigned to record.


--------------------------------------------


Monday, 29 June 2026

M/s. Imperia Structures Ltd. Vs Anil Patni And Anr. - In terms of Section 18 of the RERA Act, if a promoter fails to complete or is unable to give possession of an apartment duly completed by the date specified in the agreement, the Promoter would be liable, on demand, to return the amount received by him in respect of that apartment if the allottee wishes to withdraw from the Project. Such right of an allottee is specifically made “without prejudice to any other remedy available to him”. The right so given to the allottee is unqualified and if availed, the money deposited by the allottee has to be refunded with interest at such rate as may be prescribed.

  SCI (2020.11.02) in M/s. Imperia Structures Ltd. Vs Anil Patni And Anr. [Civil Appeal No. 3581-3590 of 2020] held that;

  • It has consistently been held by this Court that the remedies available under the provisions of the CP Act are additional remedies over and above the other remedies including those made available under any special statutes; and that the availability of an alternate remedy is no bar in entertaining a complaint under the CP Act.

  • In terms of Section 18 of the RERA Act, if a promoter fails to complete or is unable to give possession of an apartment duly completed  by the date specified in the agreement, the Promoter would be liable, on demand, to return the amount received by him in respect of that apartment if the allottee wishes to withdraw from the Project. Such right of an allottee is specifically made “without prejudice to any other remedy available to him”. The right so given to the allottee is unqualified and if availed, the money deposited by the allottee has to be refunded with interest at such rate as may be prescribed.

  • Thus, the parliamentary intent is clear that a choice or discretion is given to the allottee whether he wishes to initiate appropriate proceedings under the CP Act or file an application under the RERA Act.

  • It is relevant to note that even for the purposes of Section 18, the period has to be reckoned in terms of the agreement and not the registration.

Excerpts of the Order;

# 1. These appeals under Section 23 of the Consumer Protection Act, 1986 (hereinafter referred to as “the CP Act”) are directed against the common judgement and order dated 12.09.2018 passed by the National Consumer Disputes Redressal Commission, New Delhi in Consumer Case Nos.3011, 3012, 3013, 3014, 3015, 3016, 3017, 3018, 3019 and 3020 of 2017. The relevant facts leading to the filing of the aforesaid Consumer Cases are almost identical and for the present purposes the facts leading to the filing of Consumer Case No.3011 of 2017 are set out in detail and the appeal arising therefrom is taken as the lead appeal. The connected appeal  seeks to challenge the judgment and order dated 09.08.2018 passed by the Commission in Consumer Case No.1605 of 2017 and raises same issues of fact and law.

Delay in filing these appeals is condoned.


# 2. A Housing Scheme called “The ESFERA” in Sector 13C, Gurgaon, Haryana (hereinafter referred to as ‘the Project’) was launched by the Appellant sometime in 2011 and all the original Complainants booked their respective apartments by paying the booking amounts and thereafter each of them executed Builder Buyer Agreement (hereinafter referred to as “the Agreement”) with the Appellant.


# 3. The Respondents in the leading appeal (hereinafter referred to as “the Respondents”) booked Apartment No.1803 on the 18th Floor of Tower No. “C” having super built up area 153.34 Sq. meters (1650 Sq. feet approx.) @ Rs.36530.2 per Sq. meter (Rs.3395/- per Sq. foot). The basic price was thus Rs.56,01,750/- to which additional charges such as  preferential location charges for “corner” “park facing” and for “higher floor” as well as charges for reserve parking, club membership and development were added; the aggregate price being Rs.76,43,000/-.


# 4. Clauses 11.1 and 11.2 of the Agreement dated 30.11.2013 entered into by the Respondents dealt with “delay due to reasons beyond the control of the Developer/Company” and “failure to deliver possession due to Government Rules, Orders, Notifications, etc.” respectively. Clause 11.4 of the Agreement was:-

  • “11.4 FAILURE TO DELIVER POSSESSION: REMEDY TO THE COMPANY The intending Allottee(s) agrees that in consequence of the Developer/Company abandoning the Scheme or becoming unable to give possession within three years from the date of execution of this Agreement to such extended periods as permitted under this Agreement, the Developer/Company shall be entitled to terminate this Agreement whereupon the Developer/Company’s liability shall be limited to the refund of the amounts paid by the Intending Allottee(s) with simple interest @ 9% per annum for the period such amounts we relying with the Developer/Company and to pay no other compensation whatsoever. However, the Developer/Company may, at its sole option and discretion, decide not to terminate this Agreement in which event the Developer/Company agrees to pay only to the original Intending Allottee(s) and not to anyone else and only in cases other than those provided in Clauses 11.1, 11.2, 11.3 and Clause 41 and subject to the Intending Allottee(s) not being in default under any term of this Agreement, compensation @ Rs.5/- per sq. ft. equal to Rs.53.8/- Per Sq. Meter of the super area of the said Apartment per month for the period of such delay beyond three & half years or such extended periods as permitted under this Agreement. The adjustment of such compensation shall be done only at the time of settling the final accounts for handing over/conveyancing the said Apartment to the intending Allottee(s) first named in this Agreement and not earlier. 

clause 41 of the Agreement was as under:-

  • “41. FORCE MAJURE “The Developer/Company shall not be held responsible or liable for not performing any of its obligations or undertakings provided for in this Agreement if such performance is prevented, delayed or hindered by an act of God, fire, flood, explosion, war, riot, terrorist acts, sabotage, inability to procure or general shortage of energy, labour, equipment, facilities, materials or supplies, failure of transportation, strikes, lock outs, action of labour unions or any other cause (whether similar or dissimilar to the foregoing) not within the reasonable control of the Developer/Company.”


# 5. On 01.05.2016, the Real Estate (Regulation and Development) Act, 2016 (hereinafter referred to as, “the RERA Act”) came into force.


# 6. Over a period of time the Respondents had paid Rs.63,53,625/- out of the agreed sum of Rs.76,43,000/-. However, even after four years there were no signs of the Project getting completed. In the circumstances Consumer Case No.3011 of 2017 was preferred by the Respondents on 11.10.2017 before the Commission submitting, inter alia,:-

  • “11. That the complainants regularly visited the site but were surprised to see that the construction was never in progress. No one was present on the site to address the queries of the buyers/allotees/purchases including the present complainant. The O.P despite taking a substantial amount towards the consideration deliberately did not construct the towers in which house of the complainant was situated. The entire site seems to be an abandoned piece of land with semi constructed structure. Despite a delay of many months, the construction of the apartment has not been completed. It can hence be seen that the O.P is deficient in renderings services and after extracting most of the money from the buyers/allotees/purchases have deliberately stopped the construction of the houses.

  • 12. That it could be seen that the construction of the residential unit ‘THE ESFERA’ in which the buyers/allotees/purchasers flats were booked many months back, with a promise by the O.P. to deliver the same within 42 months were never completed for the reasons best known to the O.P., which clearly shows the ulterior motive of the O.P. to extract money from the innocent buyers fraudulently and also demonstrates the unfair trade practices and restrictive trade practices under the ambit of consumer protection act 1986.

  • 16. That as per the clause 11.4 of the Buyer’s Agreement, it was agreed by the O.P. that in case of any delay, the O.P. shall pay to the buyers/allotees/purchasers, a compensation at the rate of Rs.5/- per sq. ft. per month for the period of the delay. It could be seen here that the O.P has incorporated the Clause 11.4 in the one sided buyer’s agreement and has offered to pay a meagre sum of Rs.5/- per square feet for every month of delay if we calculate the amount in terms of financial charges, it comes to approximate @ 1.4% per annum rate of interest. Even these charges are to be paid after 42 months of period that is taken by the O.P to construct the houses as per the buyer’s agreement. This shows that the O.P. has found a cheap source of funding the commercial projects from the hard earned savings and borrowed money of innocent residential apartments/house buyers like the present complainants. The O.P is raising funds at the interest rate of mere 1.4% per annum and that too with initial 42 months of interest free duration.

  • 30. That the value of goods/services along with compensation claimed in the present complaint is above one crore rupees hence the complainants are entitled to invoke the pecuniary jurisdiction of this Hon’ble Commission. The present complaint has been assessed for a sum of Rs.1,16,94,579/- and requisite fee i.e. Rs.5000/- by way of a demand draft payable to “THE REGISTRAR, NCDRC New Delhi” is being paid with this complaint. Value of goods and services Rs.76,43,000/- Compensation claimed Rs.40,51,579/-

  • 32. In view of the above, it is, therefore, most respectfully prayed that this Hon’ble Commission may kindly be pleaed to:

  • a. Direct the O.P. to refund the entire amount collected form the complainants towards the consideration of the Flat along with interest @ 18% p.a. on the amount paid by them from the date of each deposit of the amount till it is actually returned to the complaints.

  • b. Direct the O.P. to pay a sum of Rs.50,000/- (rupees fifty thousand only) to the complainants toward the cost of litigation.

  • c. Any other order(s) as may be deemed fit and appropriate may also kindly be passed.” The other nine Consumer Cases were also filed on the same day.


# 7. On 17.11.2017, the Project was registered with Haryana Real Estate Regulatory Authority, Panchkula (hereinafter referred to as, “Haryana Authority”). The letter dated 17.11.2017 issued by Haryana Authority stated:-

  • “….. Your request for registration of Group Housing Colony being developed over an area of 60460 Sq. Mtrs. Situated in Sector-37-C, Village Gharoli Khurd and Basai, Gurugram, Haryana with regard to License No.64 of 2011 dated 16.07.2011 issued by the Director, town and Country Planning Department, Haryana, has been examined vis-à- vis the provisions of the Real Estate (Regulation and Development) Act, 2016 and HRERA Rules, 2017 and accordingly a registration certificate is herewith issued with following terms and conditions:- 

  • (i) The Promoter shall comply with the provisions of the Act and the rules and regulations made there under;

  • (ii) The Promoter shall deposit seventy percent of the amount to be realized from the allottees by the Promoter in a separate account to be maintained in a schedule bank to meet exclusively the cost of land and construction purpose as per provision of Section 4 (2) (L) (D);

  • (iii) The registration shall be valid for a period commencing from 17.11.2017 to 31.12.2020;

  • (iv) The Promoter shall offer to execute and register a conveyance deed in favour of the allotees or the association of the allottees, as the case may be, of the apartment, plot or building as the case may be, or on the common areas as per provision of section 17 of the Act;

  • (v) The Promoter shall take all the pending approvals from various competent authorities on time;

  • (vi) The Promoter shall pay all outstanding payment i.e. land cost, construction cost, ground rent, municipal or other local taxes, charges for water or electricity, maintenance charges, including mortgage loan and interest on mortgages or other encumbrances and such other liabilities payable to competent authorities, bank and financial institutions which are related to the project until he transfers the physical possession of the real estate project to the allottees or the associations of allottees, as the case may be;

  • (vii) The Promoter shall be responsible for providing and maintaining the essential services, on reasonable charges, till the taking over of the maintenance of the project by the Municipal Corporation, Gurugram or any other local authority/Association of the Allottees, as the case may be;

  • (viii) The Promoter shall not accept a sum more than ten percent of the cost of the apartment, plot or building as the case may be, as an advance payment or an application fee, from a person without first entering into a written agreement for sale with such person and register the said agreement for sale, under any law for the time being in force;

  • (ix) The Promoter shall adhere all the terms and conditions of this registration and license, sanctioned plans and other permissions issued by Competent Authorities under the provision of any other law for the time being in force as applicable to the project. In case any deficiency in fee is found at later stage and the same shall be recoverable from the promoter/owner accordingly.

  • (x) The promoter shall return the amount with interest in case, allotee wishes to withdraw from the project due to discontinuance of promoter’s business or promoter fails to give possession of the apartment/plot in accordance with terms and conditions of agreement for sale in terms of sub- section(4) of Section-19. The promoter shall return the entire amount with interest as well as the compensation payable. The rate of interest payable by the promoter to the allottee or by the allottee to the promoter, as the case may be, shall be the State Bank of India highest marginal cost of lending rate plus two percent. The promoter shall adhere the provisions of The Real Estate (Regulation and Development) Act, 2016 and its Rules 2017 issued by the State Government.

  • (xi) The promoter shall adopt the model agreement for sale (Annexure-A) of the Haryana Real Estate (Regulation and Development) Rules, 2017 at the time of booking from the prospective allottees.

  • (xii) The Promoter shall, upon receiving his Login Id and password under clause(a) of sub-section (1) or under sub-section 92) of section 5, as the case may be, create his web page on the website of the Authority and enter all details of the proposed project as provided under sub-section (2) of section 4, including the followings:-

  • a) Details of the registration granted by the authority;

  • b) Quarterly up-to-date list of number and type of apartments for plots, as the case may be, booked;

  • c) Quarterly up-to-date the list of number of garages/covered parking lot booked;

  • d) Quarterly up-to-date the list of approvals taken and the approvals which are pending subsequent to commencement certificate;

  • e) quarterly up-to-date status of the project; and

  • f) such other information and documents as may be specified by the regulations made by the authority.

  • (xiii) The Promoter shall be responsible to make available to the allottees, the following information at the time of the booking and issue of allotment letter:-

  • a) Sanctioned plans, layout, along with specifications, approved by the competent authority and other information as prescribed in Rule 14 of 2017 framed under the provision of the Real Estate (Regulation and Development) Act 2016 and the same shall be displayed at the site or such other place as may be specified by the regulations made by the Authority.”


# 8. In its response dated 18.01.2018 to the aforestated Consumer Case No.3011 of 2017, the Appellant challenged the jurisdiction of the Commission inter alia, on the ground that the apartment having been booked for commercial purposes, the Respondents would not come within the definition of “the consumer” under Section 2(d) of the CP Act. No reference was however made to the fact that the Project had been registered under the RERA Act. It was submitted:-

  • “8. That the contents and averments made in para 8 are wrong and denied. It is denied that the date of possession of the unit was 30th May, 2017. It is submitted that the respondents had clearly mentioned the schedule for possession of the said apartment/Unit was based upon its present plans and estimates and subject to all just exceptions, contemplates to complete the construction of the said building/said apartment within a period of three and half years for the date of execution of this agreement unless there is delay or there shall be failure due to reasons beyond the control of the company including Force- Majeure events, delay due to compliance of new rules, regulations, orders or notifications made/issued by government or any other authorities with respect to construction at the project site.

  • 11. That the contents and averments made in Para 11 are wrong and denied. It is pertinent to mention here that the construction of the Tower in which the Unit of the Complainant was allotted is in full Swing and is nearing possession. The allegations levelled by the Complainant are concocted & baseless.


9. In their replication, the Respondents submitted, inter alia,:-

  • “….. the buyer’s agreement was a fixed set of papers, which was asked to be signed by the complainant and no modification was entertained by the O.P. On request to change the one sided clauses, it was told that the buyer’s agreement has to be signed as it is and in case it is not acceptable than the allotment will stand cancelled and earnest money will be forfeited.”


# 10. Consumer Case No.3011 of 2017 was allowed by the Commission by its judgement and order dated 12.09.2018. It was observed:-

  • “10. It is pertinent to note that the Developer has not filed any evidence to support his contention that the delay occurred due to force majeure events. In fact demonetization, non-availability of contractual labour, delay in notifying approvals cannot be construed to be force majeure events from any angle.

  • 11. Learned Counsel for the Developer vehemently argued that the Complainants were offered alternative accommodation vide letter dated 03.04.2017 which was not accepted by them. The said letter is reproduced as hereunder:-

  • “Be that as it may, in view of your allegations of delay which we deny, we hereby offer that till we complete construction of your subject matter flat we shall arrange alternative accommodation/flat for you in Group Housing Colony named “Takshila Heights” situated at Sector-37C, Gurgaon on lease/rent with immediate effect. We will bear the rent of alternative accommodation/flat at “Takshila Heights”. However, you shall have to pay the common area maintenance charges and other user based charges like electricity, etc., which you would have done for your flat in “Esfera” as well.” (Emphasis supplied).

  • 12. It is significant to mention that in the afore-noted letter there is an admission by the Developer that the construction is still not completed. Additionally, even the specific date of delivery of possession has not been mentioned anywhere either in the Written Version or in the Affidavit or even in the letter dated 03.04.2017 which the Counsel is relying upon.” 

  • Concluding that the Appellant was deficient in rendering service, the Commission granted relief to the Respondents in following terms:-

  • “14. Keeping in view the admitted incomplete construction, the fact that some of the Complainants have also taken bank loans and are paying EMIs and considering the stipulation provided in Clause 11.4, this Complaint is partly allowed directing the Developer to refund the amounts deposited with simple interest @ 9% p.a. from the respective dates of deposits till the date of realization together with costs of Rs.50,000/- to be paid to each of the Complainants. The directions are to be complied withing fours weeks from the date of receipt of a copy of the order, failing which, the amount shall attract interest @ 12% p.a. for the said period.”


# 11. Similarly, all other complaints were allowed by the Commission granting relief of refund of the amounts deposited by each of the Complainants with simple interest @ 9% per annum from the respective dates of deposits alongwith Rs.50,000/- towards costs. It was also directed that the amounts be deposited within four weeks, failing which the amounts would carry interest @ 12% per annum.


# 12. The Appellant being aggrieved preferred the instant appeals on 14.03.2019. By way of Additional Documents, a copy of the letter dated 17.11.2017 was placed on record. An order passed by Haryana Authority, Gurugram on 17.01.2019 in a complaint preferred by one Himanshu Giri was also placed on record. The directions issued in said order were to the following effect:-

  • “27. After taking into consideration all the material facts as adduced and produced by both the parties, the authority exercising powers vested in it under section 37 of the Real Estate (Regulation and Development) Act, 2016 hereby issues the following directions to the respondent in the interest of justice and fair play:

  • i. The respondent is directed to provide delay possession charges at the prescribed rate of 10.75% per annum for every month of delay w.e.f. 15.9.2016 as per the provisions of Section 18(1) of the Real Estate (Regulation and Development) Act, 2016. 

  • ii. The arrears of interest accrued so far shall be paid to the complainant within 90 days from the date of this order and thereafter monthly payment of interest till handing over the possession shall be paid before 10th of subsequent month.”


# 13. The appeal memo also did not make any reference to the fact that the Project had been registered under the RERA Act. In the leading appeal, following assertions were made in the list of dates and events:-

  • “2011-2017 The Appellant was unable to hand over the possession to the Respondents within the stipulate time as stipulated in Clause 10.1 due to reasons beyond control of the Appellant viz., due to severe shortage of contractual labourers and delay caused in obtaining statutory requisite permissions for carrying on the construction of said flats, failed to deliver possession of the subject flats to the Respondents within the prescribed time limit.

One of the grounds raised in the appeal memo was as under:-

  • “C. Because the Hon’ble Commission failed to appreciate that the Policy of Demonetization introduced by the Government of India constituted as an event of Force Majeure since as a consequence of the said event, numerous persons including the Appellant suffered shortage of cash which resulted in delay in delivering possession to the Respondent. It is humbly submitted that the shortage of cash ensuing as a result of the Demonitization policy resulted in the stopping of work since the process of construction requires many payments to be made in cash on a day to day basis, for example, wages paid to daily wage workers, payments made against delivery of construction materials, etc.” 


# 14. After issuance of notice on 05.04.2019, it was submitted by the Respondents that the Appellant had partially refunded the amounts in terms of the directions of the Commission. Following details indicate that in four out of ten cases, partial refund was made. . . . . 


# # 15. Mr. Vikas Singh, learned Senior Advocate for the Appellant submitted inter alia:-

a) The Appellant had completed Phase-I of the Project well-in-time and Phase-II of the Project concerning about 437 allottees was the matter in issue. Out of these 437 allottees, only in 59 cases complaints were filed under the CP Act, while Mr. Himanshu Giri had approached authorities under the RERA Act. A majority of the allottees had thus reposed faith in the Appellant.

b) The Appellant had offered alternative accommodation to all the allottees. But the offer was rejected by all the Complainants which was indicative that the apartments were booked for investment purposes.

c) The Complainants were not “Consumers” within the meaning of the CP Act as the apartments were booked merely for profit motive.

d) Once the RERA Act came into force, all questions concerning the Project including issues relating to construction and completion thereof, would be under the exclusive control and jurisdiction of the authorities under the RERA Act. The Commission, therefore, ought not to have entertained the Consumer Cases.

e) The Registration Certificate dated 17.11.2017 being valid upto 31.12.2020, the Appellant could not be said to have delayed the construction and consequently, there could be no finding that there was deficiency on part of the Appellant.

f) The order passed in the case of Himanshu Giri had directed payment of interest @ 10.75% per annum without issuing any direction for refund of money. The approach so adopted would be conducive to completion of construction and at the same time would balance the interest of the allottees.

g) Considering the provisions of the RERA Act and the fact that the registration being valid upto 31.12.2020, the orders passed by the Commission be set aside and instead the Complainants be granted interest @ 10.75% p.a. on the amounts deposited;

whereby the Project would be completed without putting the Appellant under any financial strain and at the same time the relief in the nature of interest on investment would also be accruable to the allottees.


# 16. Ms. Priyanjali Singh, learned Advocate for the Respondents as well as for some of the other Complainants submitted:-

a) All the Complainants had purchased only one residential apartment each for self-use. They had taken home loans, except the Complainant in Consumer Case No.3020 of 2017 who after his retirement as Group Captain from the Indian Air Force had used all his retirement dues to book the apartment. Therefore, the issue whether the Complainants satisfied the requirements of being “Consumers” under the provisions of the CP Act was rightly decided in favour of the Complainants.

b) The question whether the delay occurred due to force majeure events was also rightly answered in favour of the Complainants and no reasonable explanation was available on record to dislodge that finding.

c) In the backdrop of these findings, the Commission was justified in accepting the claim of the Complainants. In fact, the award of interest @ 9% per annum was at a lower level.

d) At no stage, any plea was taken before the Commission that the Project was registered under the RERA Act or about the effect of the RERA Act. No such plea was taken even in the appeal memo. Consequently, it would not be open to the Appellant to raise any submissions about the applicability of the RERA Act

e) In any case, as construed by this Court consistently, the remedy afforded by the CP Act would be an additional remedy to a consumer and said legal position remained unchanged even after the enactment of the RERA Act.


# 17. Three Complainants viz. (a) Chandra Shekhar; (b) Rajat Verma; and (c) Krishan Kumar appeared in person and advanced submissions. It was submitted, inter alia, that the decision of the Commission did not call for any interference and that they be refunded the entire amount with 12% interest instead of 9% as awarded by the Commission.


# 18. At the outset, we must deal with two factual issues. It was concluded by the Commission that; 

  • (i) all the Complainants were ‘Consumers’ within the meaning of the Act and that; 

  • (ii) there was delay on part of the Appellant in completing the construction within time. 

The stand taken by the Appellant at various stages, itself acknowledged that there was delay but the Appellant tried to rely on certain events as mentioned in ground (c) quoted hereinabove. In our view, the conclusions drawn by the National Commission in relation to these issues are absolutely correct and do not call for any interference.


# 19. Before we deal with the issues about the applicability and effect of the RERA Act as well as the effect of registration of the Project under the RERA Act, the relevant provisions of the CP Act and the RERA Act may be extracted:-


# 20. The question whether the remedies available to the consumers under the provisions of the CP Act would be additional remedies, was considered by this Court in some cases, the notable cases being:-


i) In Secretary, Thirumurugan Cooperative Agricultural Credit Society vs. M. Lalitha (dead) through LRs. and others , this Court observed:-

  • “11. From the Statement of Objects and Reasons and the scheme of the 1986 Act, it is apparent that the main objective of the Act is to provide for better protection of the interest of the consumer and for that purpose to provide for better redressal, mechanism through which cheaper, easier, expeditious and effective redressal is made available to consumers. To serve the purpose of the Act, various quasi-judicial forums are set up at the district, State and national level with wide range of powers vested in them. These quasi-judicial forums, observing the principles of natural justice, are empowered to give relief of a specific nature and to award, wherever appropriate, compensation to the consumers and to impose penalties for non-compliance with their orders.

  • 12. As per Section 3 of the Act, as already stated above, the provisions of the Act shall be in addition to and not in derogation of any other provisions of any other law for the  (2004) 1 SCC 305  time being in force. Having due regard to the scheme of the Act and purpose sought to be achieved to protect the interest of the consumers better, the provisions are to be interpreted broadly, positively and purposefully in the context of the present case to give meaning to additional/extended jurisdiction, particularly when Section 3 seeks to provide remedy under the Act in addition to other remedies provided under other Acts unless there is a clear bar.” The issue in this case was whether in the face of Section 156 of the Tamil Nadu Cooperative Societies Act, 1983 the concerned persons could avail remedies under the CP Act. Interpreting Section 3 of the CP Act, it was held that the remedy provided under the CP Act would be in addition to the remedies provided under the other Acts.


ii) In National Seeds Corporation Limited vs. M. Madhusudhan Reddy and another, it was observed:-

  • “57. It can thus be said that in the context of farmers/growers and other consumers of seeds, the Seeds Act is a special legislation insofar as the provisions contained therein ensure that those engaged in agriculture and horticulture get quality seeds and any person who violates the provisions of the Act and/or the Rules is brought before the law and punished. However, there is no provision in that Act and the Rules framed thereunder for compensating the farmers, etc. who may suffer adversely due to loss of crop or deficient yield on account of defective seeds supplied by a person authorised to sell the seeds. That apart, there is nothing in the Seeds Act and the Rules which may give an indication that the provisions of the Consumer Protection Act are not available to the farmers who are otherwise covered by the wide definition of “consumer” under Section 2(1)(d) of the Consumer Protection Act. As a matter of fact, any attempt to exclude  (2012) 2 SCC 506  the farmers from the ambit of the Consumer Protection Act by implication will make that Act vulnerable to an attack of unconstitutionality on the ground of discrimination and there is no reason why the provisions of the Consumer Protection Act should be so interpreted.

  • … … …

  • 62. Since the farmers/growers purchased seeds by paying a price to the appellant, they would certainly fall within the ambit of Section 2(1)(d)(i) of the Consumer Protection Act and there is no reason to deny them the remedies which are available to other consumers of goods and services.” In this case the provisions of the CP Act and those under the Seeds Act, 1966 were considered.


iii) In Virender Jain vs. Alaknanda Cooperative Group Housing Society Limited and others, it was observed by this Court as under:-

  • “13. The other question which needs to be considered is whether the District Forum should not have entertained the complaints filed by the appellants and directed them to avail the statutory remedies available under the Cooperative Societies Act. Shri Neeraj Jain vehemently argued that the forums constituted under the Act cannot grant relief to the appellants because the action taken by Respondent 1 was approved by the authorities constituted under the Cooperative Societies Act, who were not impleaded as parties in the complaints.

  • 14. In our view, there is no merit in the submission of the learned Senior Counsel. In the complaints filed by them, the appellants had primarily challenged the action of Respondent 1 to refund the amounts deposited by them and thereby extinguished their entitlement to get the flats.

  • Therefore, the mere fact that the action taken by Respondent 1 was approved by the Assistant Registrar,  (2013) 9 SCC 383  Cooperative Societies and higher authorities, cannot deprive the appellants of their legitimate right to seek remedy under the Act, which is in addition to the other remedies available to them under the Cooperative Societies Act. Law on this issue must be treated as settled by the judgments of this Court in Thirumurugan Coop. Agricultural Credit Society v. M. Lalitha3, Kishore Lal v. ESI Corpn. and National Seeds Corpn. Ltd. v. M. Madhusudhan Reddy2.

  • 15. In the last mentioned judgment, National Seeds Corpn. Case4, this Court referred to the earlier judgments in Fair Air Engineers (P) Ltd. v. N.K. Modi, Thirumurugan Coop. Agricultural Credit Society v. M. Lalitha3, Skypak Couriers Ltd. v. Tata Chemicals Ltd. and Trans Mediterranean Airways v. Universal Exports and held that the remedy available under the Act is in addition to the remedies available under other statutes and the availability of alternative remedies is not a bar to the entertaining of a complaint filed under the Act.” In this case the statutory remedies available under the Haryana Cooperative Societies Act, 1984 as against those under the CP Act was the matter in issue.


# 21. It has consistently been held by this Court that the remedies available under the provisions of the CP Act are additional remedies over and above the other remedies including those made available under any special statutes; and that the availability of an alternate remedy is no bar in entertaining a complaint under the CP Act.


# 22. Before we consider whether the provisions of the RERA Act have made any change in the legal position stated in the preceding paragraph, we may note that an allottee placed in circumstances similar to that of the Complainants, could have initiated following proceedings before the RERA Act came into force.

  • A) If he satisfied the requirements of being a “consumer” under the CP Act, he could have initiated proceedings under the CP Act in addition to normal civil remedies.

  • B) However, if he did not fulfil the requirements of being a “consumer”, he could initiate and avail only normal civil remedies. 

  • C) If the agreement with the developer or the builder provided for arbitration:-

i) in cases covered under Clause ‘B’ hereinabove, he could initiate or could be called upon to invoke the remedies in arbitration.

ii) in cases covered under Clause ‘A’ hereinabove, in accordance with law laid down in Emaar MGF Ltd and anr. Vs. Aftab Singh, he could still choose to proceed under the CP Act.


# 23. In terms of Section 18 of the RERA Act, if a promoter fails to complete or is unable to give possession of an apartment duly completed  by the date specified in the agreement, the Promoter would be liable, on demand, to return the amount received by him in respect of that apartment if the allottee wishes to withdraw from the Project. Such right of an allottee is specifically made “without prejudice to any other remedy available to him”. The right so given to the allottee is unqualified and if availed, the money deposited by the allottee has to be refunded with interest at such rate as may be prescribed. The proviso to Section 18(1) contemplates a situation where the allottee does not intend to withdraw from the Project. In that case he is entitled to and must be paid interest for every month of delay till the handing over of the possession. It is upto the allottee to proceed either under Section 18(1) or under proviso to Section 18(1). The case of Himanshu Giri came under the latter category. The RERA Act thus definitely provides a remedy to an allottee who wishes to withdraw from the Project or claim return on his investment.


# 24. It is, therefore, required to be considered whether the remedy so provided under the RERA Act to an allottee is the only and exclusive modality to raise a grievance and whether the provisions of the RERA Act bar consideration of the grievance of an allottee by other fora. 


# 25. Section 79 of the RERA Act bars jurisdiction of a Civil Court to entertain any suit or proceeding in respect of any matter which the Authority or the adjudicating officer or the Appellate Tribunal is empowered under the RERA Act to determine. Section 88 specifies that the provisions of the RERA Act would be in addition to and not in derogation of the provisions of any other law, while in terms of Section 89, the provisions of the RERA Act shall have effect notwithstanding anything inconsistent contained in any other law for the time being in force.


# 26. On plain reading of Section 79 of the RERA Act, an allottee described in category (B) stated in paragraph 22 hereinabove, would stand barred from invoking the jurisdiction of a Civil Court. However, as regards the allottees who can be called “consumers” within the meaning of the CP Act, two questions would arise; 

  • a) whether the bar specified under Section 79 of the RERA Act would apply to proceedings initiated under the provisions of the CP Act; and 

  • b) whether there is anything inconsistent in the provisions of the CP Act with that of the RERA Act.


# 27. In Malay Kumar Ganguli vs. Dr. Sukumar Mukherjee , it was held by this Court:-


# 28. Proviso to Section 71(1) of the RERA Act entitles a complainant who had initiated proceedings under the CP Act before the RERA Act came into force, to withdraw the proceedings under the CP Act with the permission of the Forum or Commission and file an appropriate application before the adjudicating officer under the RERA Act. The proviso thus gives a right or an option to the concerned complainant but does not statutorily force him to withdraw such complaint nor do the provisions of the RERA Act create any mechanism for transfer of such pending proceedings to authorities under the RERA Act. As against that  the mandate in Section 12(4) of the CP Act to the contrary is quite significant. Again, insofar as cases where such proceedings under the CP Act are initiated after the provisions of the RERA Act came into force, there is nothing in the RERA Act which bars such initiation. The absence of bar under Section 79 to the initiation of proceedings before a fora which cannot be called a Civil Court and express saving under Section 88 of the RERA Act, make the position quite clear. Further, Section 18 itself specifies that the remedy under said Section is “without prejudice to any other remedy available”. Thus, the parliamentary intent is clear that a choice or discretion is given to the allottee whether he wishes to initiate appropriate proceedings under the CP Act or file an application under the RERA Act.


# 29. It was, however, urged that going by the objective or the purpose for which the RERA Act was enacted and considering the special expertise and the qualifications of the Chairpersons and Members of the Authority (Section 22) and the Appellate Tribunal (Section 46), such authorities alone must be held entitled to decide all issues concerning the Project registered under the RERA Act. It was submitted that if the allottees were to be permitted to initiate parallel proceedings before the  fora under the CP Act, the financial drain on the promoter would render completion of construction an impossibility and, therefore, the RERA Act in general and Section 89 in particular be construed in such a way that all the issues pertaining to the concerned project be decided only by the authorities under the RERA Act. Even with acceptance of such interpretation, the allottees would still be entitled to approach the authorities under Section 18 of the RERA Act.


# 30. It is true that some special authorities are created under the RERA Act for the regulation and promotion of the real estate sector and the issues concerning a registered project are specifically entrusted to functionaries under the RERA Act. But for the present purposes, we must go by the purport of Section 18 of the RERA Act. Since it gives a right “without prejudice to any other remedy available’, in effect, such other remedy is acknowledged and saved subject always to the applicability of Section 79.


# 31. At this stage, we may profitably refer to the decision in Pioneer Urban Land and Infrastructure Limited and another vs. Union of India and another, where a bench of three Judges of this Court was called upon to consider the provisions of Insolvency and Bankruptcy Code, 2016, RERA Act and other legislations including the provisions of the CP Act. One of the conclusions arrived at by this Court was:-

  • “100. RERA is to be read harmoniously with the Code, as amended by the Amendment Act. It is only in the event of conflict that the Code will prevail over RERA. Remedies that are given to allottees of flats/apartments are therefore concurrent remedies, such allottees of flats/apartments being in a position to avail of remedies under the Consumer Protection Act, 1986, RERA as well as the triggering of the Code.”


# 32. We, therefore, reject the submissions advanced by the Appellant and answer the questions raised in paragraph 26 hereinabove against the Appellant.


# 33. We may now consider the effect of the registration of the Project under the RERA Act. In the present case the apartments were booked by the Complainants in 2011-2012 and the Builder Buyer Agreements were entered into in November, 2013. As promised, the construction should have been completed in 42 months. The period had expired well before the Project was registered under the provisions of the RERA Act. Merely because the registration under the RERA Act is valid till 31.12.2020 does not mean that the entitlement of the concerned allottees to maintain an action stands deferred. It is relevant to note that even for the purposes of Section 18, the period has to be reckoned in terms of the agreement and not the registration. Condition no. (x) of the letter dated  17.11.2017 also entitles an allottee in same fashion. Therefore, the entitlement of the Complainants must be considered in the light of the terms of the Builder Buyer Agreements and was rightly dealt with by the Commission.


# 34. Lastly, it may be noted that the Consumer Protection Act, 2019  (hereinafter referred as, “2019 Act”) was enacted by the Parliament “to provide for protection of the interests of consumers and for the said purpose, to establish authorities for timely and effectively administration and settlement of the consumers’ dispute and for matters connected therewith or incidental thereto”. Sections 2(7), 2(33), 2(37), and 2(42) define expressions “Consumer”, “Product”, “Product Seller” and “Service” respectively. Sections 85 and 86 deal with liability of “Product Service Provider” and “Product Seller”. Sections 100 and 107 of 2019 Act are to the following effect:--

  • “100. The provisions of this Act shall be in addition to and not in derogation of the provisions of any other law for the time being in force.

  • 107. (1) The Consumer Protection Act, 1986 is hereby repealed.

  • (2) Notwithstanding such repeal, anything done or any action taken or purported to have been done or taken under  the Act hereby repealed shall, in so far as it Is not inconsistent with the provisions of this Act, be deemed to have been done or taken under the corresponding provisions of this Act.

  • (3) The mention of particular matters in sub-section (2) shall not be held to prejudice or affect the general application of section 6 of the General Clauses Act, 1897 with regard to the effect of repeal.” 


Section 100 of 2019 Act is akin to Section 3 of the CP Act and Section 107 saves all actions taken or purported to have been taken under the CP Act. It is significant that Section 100 is enacted with an intent to secure the remedies under 2019 Act dealing with protection of the interests of Consumers, even after the RERA Act was brought into force.


Thus, the proceedings initiated by the complainants in the present cases and the resultant actions including the orders passed by the Commission are fully saved.


# 35. Resultantly, we reject all the submissions advanced by the Appellant. These appeals are accordingly dismissed affirming the view taken by the Commission. We quantify the costs at Rs.50,000/- (Rupees Fifty Thousand only) to be paid by the Appellant in respect of each of the Consumer Cases, over and above the amounts directed to be made over to the Complainants and shall form part of the amount payable by the Appellant to the Complainants.


# 36. All the Complainants are entitled to execute the orders passed by the Commission in their favour, in accordance with law.

----------------------------------------------



Disclaimer:

The sole purpose of this post is to create awareness on the "IBC - Case Law" and to provide synopsis of the concerned case law, must not be used as a guide for taking or recommending any action or decision. A reader must refer to the full citation of the order & do one's own research and seek professional advice if he intends to take any action or decision in the matters covered in this post.